Mental Health Together is about involving mental health service receivers and carers across Derby and Derbyshire in how health and social care services are run, and the decisions made about how services are changed.
Healthwatch Derbyshire has secured the contract to run Mental Health Together with effect from the 3rd July 2017. The service is jointly commissioned by Derbyshire County Council (DCC), Hardwick CCG, North Derbyshire CCG, South Derbyshire CCG and Erewash CCG).
The Board of Healthwatch have oversight of the service, and are supported in their role by a steering group. The steering group are responsible for overseeing the development, priorities and evaluation of the service.
Who will the Service involve?
The service is set up to listen to service receivers with a wide range of mental health conditions using primary and secondary services:
- People who have a mental health condition, but who are not accessing services
- People with autism (but only if they do not have learning disabilities)
- People with dementia
- It covers all residents of Derbyshire including Derby city
- It is for adults only, i.e. over 18s.
What does Mental Health Together do?
Mental Health Together helps to make sure that health and social care services are joined up, coordinated, efficient and of high quality, and work in the best way possible for the people that use them. The service has three main aims:
Aim 1: To bring in as much information as possible with regard to how mental health service receivers and carers experience health and social care services in Derbyshire/Derby.
This will be around the priority areas set by the commissioners of the service. How will we do this?
- We will collect and organise information so that it shows trends, themes and concerns
- We will make recommendations on how things could be improved based on that information
- We will make sure that the feedback we collect is presented to the right people at the right time
- We will make sure that people running, choosing and buying health and social care services listen to and respond to the information
- We will follow up on any changes that people tell us that have been made, so we can make sure our service is making a difference
Aim 2: To encourage and support service receivers and carers to get involved in the engagement service.
How will we do this?
- Service receivers and carers can get involved in the service as much or as little as they would like, in whatever way they feel comfortable
- This could be by sharing an experience, or it could be as an expert by experience.
- We will pay all out of pocket expenses
- Our engagement officers will support people to get involved
- We want co-production to be at the heart of this service.
Aim 3: To work in partnership with organisations who represent and support service receivers and carers.
How will we do this?
- We will ensure that organisations that represent and support service receivers and carers are aware of the service
- We would like to use their experience and expertise to help the service engage with as many people as possible
- We will support smaller organisations to set up focus groups or to buy in tried and tested ways of engaging with service receivers and carers
- We will ensure organisations are regularly updated on the service and how they can get involved.